Privacy Policy 

Last Updated On 27-Apr-2023
Effective Date 19-May-2022 
 
This Privacy Policy describes the policies of Me Made Makes, 16 Coquet, Rickleton, Washington, Tyne and Wear, NE38 9EP United Kingdom of Great Britain and Northern Ireland (the), email: memademakes@gmail.com, phone: 07986219026 on the collection, use and disclosure of your information that we collect when you use our website ( www.memademakes.co.uk ). (the “Service”). By accessing or using the Service, you are consenting to the collection, use and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the Service. 

We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the Service. The revised Policy will be effective 180 days from when the revised Policy is posted in the Service and your continued access or use of the Service after such time will constitute your acceptance of the revised Privacy Policy. We therefore recommend that you periodically review this page. 
 
Information We Collect: 
We will collect and process the following personal information about you: 
 
Name
Email
Mobile
Address
Payment Info
 
How We Collect Your Information: 
We collect/receive information about you in the following manner: 
 
When a user fills up the registration form or otherwise submits personal information
Interacts with the website
From public sources
 
How We Use Your Information: 
We will use the information that we collect about you for the following purposes: 
 
Marketing/ Promotional
Creating user account (email, facebook, google)
Testimonals/Reviews (kudobuzz)
Processing payment (Square, Paypal, ClearPay)
Administration info
Manage customer order
Site protection
Dispute resolution
Manage user account

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law. 
 

We use third-party services for payment processing (e.g. payment processors). We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information. The payment processors we work with are:

• Square Their Privacy Policy can be viewed at here.

• PayPal Their Privacy Policy can be viewed at here.
  Clearpay Their Privacy Policy can be viewed here.

Accounts can be created using Facebook and google log in details there privacy policies can be found here Facebook and Google.
Reviews are collected on our behalf by kudobuzz their privacy policy can be found here 
 
How We Share Your Information: 
We will not transfer your personal information to any third party without seeking your consent, except in limited circumstances as described below: 
Google Analytics. Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. Google privacy policy can be found here 

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose. 

We may also disclose your personal information for the following: (1) to comply with applicable law, regulation, court order or other legal process; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner. 
 
Retention Of Your Information: 
We will retain your personal information with us for 90 days to 2 years after user accounts remain idle or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely. 
 
Your Rights: 
Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, you can write to us at memademakes@gmail.com. We will respond to your request in accordance with applicable law. 

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by writing to us at memademakes@gmail.com. 

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought. 
 
Cookies Etc. 
To learn more about how we use these and your choices in relation to these tracking technologies, please refer to our Cookie Policy. 
 
Security: 
The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. 
 
Grievance / Data Protection Officer: 
If you have any queries or concerns about the processing of your information that is available with us, you may email our Grievance Officer at Me Made Makes, 16 Coquet, Washington NE38 9EP, email: memademakes@gmail.com. We will address your concerns in accordance with applicable law.